It's simple, really. Our turnkey solution at Website Development
is powered by experts who know how to build a functional
and professional website that works hard—and
smart—for your small business. That way, you
get to focus on the day-to-day operations of your
business, while we help make it work online.
Here are the steps we take to make it all
happen:
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Interview you about your business
During
our one-on-one interview with you, we ask
you specific questions to find out what makes
your business tick and what your business
needs and goals are. We gather as many details
as we can to ensure that we understand the
“personality” of your business.
We also ask you to send us any pertinent text,
photos, or graphic files that we can use for
your website.
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Design a professional
website for your business After
the interview, our Web Experts use your business
information to write copy, choose a layout,
select fonts and colors, add images, and prepare
your website for search engines. Rest assured,
our professionals have the knowledge and experience
to design a website that meets the current
standards for the Web.
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Promote your business on the Web
During the first 30 days that your website
is live on the Web, our marketing experts
submit your website to the most popular Internet
Yellow Pages directories and to the top search
engines such as Google™, Bing™,
and Yahoo!®. We also submit your website
to Google Maps, which provides local exposure
and coupon capabilities for your business.
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Support you and your online investment
Our customer service professionals
are here to answer any questions about your
eWorks! XL® website or your Internet marketing
needs. Because the success of your small business
is important to us, we want to make sure that
you're informed and prepared at every step
of the way.
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Make changes to your small business
website Once your website is built,
you can contact our modifications experts
to make any changes that you'd like. In fact,
we provide you with 60 minutes of free editing
and design support each month. And if you
prefer to make the changes yourself, our easy-to-use
website editing tool is available online 24/7.
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What should I expect from Website Development during the website design process?
Our turnkey website design process is powered by experts who know firsthand how to build a functional and professional website that works hard—and smart—for your small business. Your website published will be published on the Internet in less than 7 days.
How do I know when my new website is published on the Internet?
When we publish your website, one of our customer service professionals contacts you by phone to let you know that your website is live on the Internet. At that time, we review the live site with you and discuss any changes you'd like to make to ensure that your site meets the needs of your small business.
Who do I contact when I want to make changes
to my website?
Our modifications experts are available to add images, revise copy, or update the contact information on your website. And we provide this editing and design support to you at no charge for 60 minutes each month.
Who do I contact when I have a question
about my online marketing options or the information
on my Internet scorecard?
Our customer service professionals want to make sure that your website is always working hard—and smart—for your small business. When you have a question about your online marketing options or the results of your website activity, you can contact our customer service team Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.
Who do I contact when I need technical
support for my website?
Our in-house, U.S.-based technical support experts provide round-the-clock assistance for you. You can contact our technical support team 24/7.
